Details about our services
Q: Do I have to have a diagnosed eating disorder to work with you?
A: No, you do not have to have a diagnosed eating disorder to work with us. We also work with athletes, performers, and select other conditions (but all from a non-diet perspective).
Q: I want to work with you, what do I need to do first?
A: Great news! The first step is to text/call (805) 225-3027 or email email@example.com (tell us a little info about what you are looking for and what state you are located in), to see if we are a good fit for your needs. We provide medical nutrition therapy and health/life coaching.
Many states and insurance companies do requre a physician referral to see a Registered Dietitian. Please ask your provider to send a referral form to us (fax 888-765-0374) that you need to see a Dietitian (this speeds up the process, and makes it more likely you will get insurance reimbursement/coverage).
All services are conveniently offered through secure telehealth (video).
Here is an article to give you some tips for having successful telehealth sessions: https://thriveglobal.com/stories/tips-to-prepare-for-virtual-counseling-sessions/?fbclid=IwAR331oMDk0N33FZjma4qbPNPsaJm4JZSkw_mt1GUZ0Jwlct-iO3-WNKR2Mc
Q: Can I contact my dietitian between sessions?
A: Yes! As long as you are an ongoing client, you get access to your dietitian by secure messaging (in your client portal) between sessions. This ends when you no longer are on the schedule. Messaging is to help keep you accountable between sessions, and moving forward toward your goals. We have seen this make an immense difference in progress!
If it takes more than a few minutes to answer, or you have multiple questions, it is best saved for our session. Keep notes of your questions throughout the week to make the most effective use of our time!
Q: What are typical results?
A: Results are individual and will vary. We cannot (and honestly nobody can) promise full recovery/results, but will try our hardest! You must also put in the work during and between sessions.
“It is the position of the American Dietetic Association that nutrition intervention, including nutrition counseling by a registered dietitian, is an essential component of the team treatment of patients with anorexia nervosa, bulimia nervosa, and other eating disorders during assessment and treatment across the continuum of care.”
-J. Am. Dietetic Assoc., doi: 10.1016/j.jada.2011.06.016
That being said, we have a great success rate with client satisfaction in terms of quality of life, improved health measures (labs, reduction in medications, blood pressure/heart rate), and mental health.
Q: What happens if I have technical issues during a session?
A: In case of technical difficulties on our end, you will not be charged for the session. Technical difficulty on your end- you are still billed for the session. Please have a reliable internet connection and up-to-date computer program. You may use your phone for video sessions, but a computer is recommended for battery and overheating issues.
Keep your phone nearby in case of issues.
Please show up on time for your session (we encourage you to log in a few minutes early and sit in the virtual waiting room). If you are more than 10 minutes late we assume you are not coming.
Blog post about telehealth: https://notyouraveragenutritionist.com/reasons-why-our-clients-choose-virtual-nutrition-counseling/
Q: Locations I can be in and get counseling?
A: Because we provide Medical Nutrition Therapy (MNT) for 1:1 sessions, and not simply “nutrition coaching,” our dietitians are only able to work in states that legally allow us to do so (ie: states we are licensed in).
MNT is much more in-depth individualized, evidence-based, work that means we can provide medical-dietary advice and individualized counseling for your specific needs. (Nutrition coaching/education is much more generic.)
States (in the U.S.A.) clients can be in and work with our dietitians one-on-one: CA, NY, CT, MA, MI, VT, PA, WV, VA, IN, WI, WA, ID, WY, UT, OK, TX, CO, AZ, AK, HI, FL.
For current regulations, generally: the green, white, and yellow states as listed on this site (plus FL) are ok: https://www.cdrnet.org/telehealth
This is subject to change at any time – we have to go by licensure laws.
(group coaching & course participants can be from anywhere in the world)
Q: Do you need to speak to my therapist/other providers?
A: Your therapist and dietitian must be allowed to communicate before and throughout treatment. Please sign a release of information (sent in your intake forms), and have your therapist call your dietitian so we can discuss if you will be a good fit. Refusal to allow communication with your other health professionals is grounds for being dropped as a client.
You should also have regular medical check-ups as requested by your physician.
We want to make sure you have a strong team working together to help you!
All eating disorder clients: MUST BE WORKING WITH A THERAPIST (ideally in-person) who works with eating disorders and a MEDICAL PROVIDER. This is for your safety. We can make referrals to ED therapists if needed.
All clients: Many states also require physician referral to see a Registered Dietitian, so please ask your provider for a referral sent to us (fax: 888-763-0374)
Q: How do I access the course content?
A: We offer more than 1:1 counseling!
See the courses/membership we have available HERE.
You can access courses anywhere you get internet (computer, phone, tablet).
DISCLAIMER: We are a Registered Dietitians, but when we are not in session, we are not YOUR dietitian.
All videos, articles, blog posts, audio files, images, books, and materials (hereafter “content”) are meant to provide individuals with general nutrition and health education and information. This content does not provide individualized nutritional, medical, or mental health services. No diagnosis, treatment, or professional advice regarding any medical, mental health, eating disorder, or illness of any participant will be offered in the content.
The content cannot substitute for/be alternative to medical or other healthcare diagnosis and treatment. It is meant to be used in conjunction with individualized treatment from professionals. By consuming this content the individual agrees not to hold Elizabeth (Libby) Parker, Not Your Average Nutritionist, The Broadway Dietitian, our staff, or any affiliates liable.
We are also a part of some affiliate programs, including Amazon affiliates. Some links on this site may provide us with a small monetary compensation used to help upkeep this site if you choose to buy. All products are those that Libby has personally enjoyed, but we make no promises about the effectiveness of affiliate products. Your safety and trust is 1000% more important than any compensation.